Contact Us
Have questions? Want to learn more about being a TruChoice member? Need help with your account or online banking? We’re happy to help! And there are plenty of ways to reach us.
Text or call our Contact Center
207.772.0808 or 800.639.5550
Available Monday – Friday, 8:30 a.m. to 5:00 p.m.
Report lost/stolen credit and debit cards
24/7 Hotlines
- From within the U.S.: 1.888.241.2510
- From outside the U.S.: 1.909.941.1398
Submit an online form
Fill out our handy contact form.
Send us an email
Email isn’t secure, so please don’t email us your account numbers, PIN or Social Security number. If you need to share sensitive information with us, contact us by phone; email us your name and phone number requesting a call back; or send us a secure message from within online banking.
Contact us immediately if you ever suspect fraud or receive suspicious emails, text messages, or phone calls about your TruChoice accounts.
Visit a branch
Sending something in the mail? Make sure to use our mailing address instead of the branch address!
Biddeford
6 Barra Road
Open Monday – Friday, 8:30 a.m. to 5:00 pm (closed Noon to 1:00 pm)
207.772.0808
Buxton
779 Narragansett Trail
Open Monday - Friday, 8:30 a.m. to 5:00 p.m.
207.772.0808
Portland
272 Park Avenue
Open Monday - Friday, 8:30 a.m. to 5:00 p.m.
207.772.0808
Drop a note in the mail
P.O. Box 10659, Portland, Maine 04104
You can even fax us
207.772.8683
